We want you to be completely satisfied with every Sieraaki piece. If an item does not meet your expectations, our team is here to assist you. Please note that return shipping fees, as well as any applicable customs duties, are the responsibility of the customer. We are unable to accept returns for garments that have undergone additional alterations.

Eligibility for Returns

  • Yes, you can return or exchange items purchased from our website within 5 days of delivery.
  • Please ensure the product is unused and in its original condition, with all tags and packaging intact.
  • No, we do not accept returns for any items where measurements have been customized.

How to Start a Return

To request a return, simply contact our customer care team at info@sieraakicollection.com with your order details. We’ll guide you through the process and make it as smooth as possible. Once your return is received and inspected, your refund will be processed to your original payment method. Please allow a few working days for the amount to reflect, depending on your bank or payment provider.