Sieraaki (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us or browse our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order & Payment Information

  • Order details
  • Payment information (processed securely by our payment partners; we do not store card details)
  • Technical Information
  • IP address
  • Browser type
  • Device information
  • Cookies and browsing behaviour on our website
  • Optional Information
  • Feedback, reviews, or messages you share with us
  • Preferences such as size, style, or wishlist items

2. How We Use Your Information

  • We use your information to:
  • Process and deliver your orders
  • Communicate updates about your purchase
  • Respond to your queries or customer service requests
  • Improve our website, products, and shopping experience
  • Send newsletters or promotional emails (only if you opt in)
  • Prevent fraud and maintain website security

3. Sharing Your Information

  • We only share your information with trusted third parties when necessary, such as:
  • Payment processors (for secure transactions)
  • Delivery and logistics partners (to ship your order)
  • Service providers (for website hosting, analytics, or marketing tools)
  • We do not sell or rent your personal information to any third party.

4. Cookies & Tracking Technologies

  • Our website uses cookies to:
  • Improve site performance
  • Remember your preferences
  • Analyse website traffic
  • Personalise your shopping experience
  • You can manage or disable cookies through your browser settings.

5. International Orders

  • If you are ordering from outside the UK, your information may be processed in countries with
  • different data protection laws. We ensure that all partners handling your data follow strict privacy and security standards.

6. Data Security

We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access. While no system is completely secure, we work hard to safeguard your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at info@sieraakicollection.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at: Email: info@sieraakicollection.com Location: London, United Kingdom