Refund Policy for Damaged Items

At The Sieraaki Collection, every garment is crafted with care and attention to detail. In the rare event that your item arrives damaged or faulty, we want to make things right for you as quickly as possible.

Damaged or Faulty Items If your order arrives damaged, please contact us within 48 hours of delivery. Our team will arrange a full refund once the issue has been verified. A photograph will be required to help us assess and resolve the matter promptly.

How to Request a Refund Please email info@sieraakicollection.com with your order number and a brief description of the issue. We will guide you through the next steps.

We are committed to ensuring every Sieraaki piece reaches you in perfect condition, and we appreciate your understanding and cooperation.